When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
Got a call from Georgia in the states telling us there was an engine light on in our truck and that we need to get it serviced. Called Durham Mack and they got us right in. It was the DEF fluid pump. Part was in stock and we had our truck back the same day! Thanks!!
a week ago
Super friendly service and a convenient location. It's awesome to have the option to get your oil change and lube done overnight. Nice to see a shop actually grease a truck when an oil change is done. Good work and I will be back.
a month ago
Very good people ! They believe in customer service . From sales to the service department they have the best and knowledgeable people. I bought Mack truck from their location and i am from calgary . The calgary dealer was not listening to my issue with the truck as they were not covering under warranty as they (calgary dealer)are very money mind people . but durham staff listen my issue and the get it solved even far away from my home town . They believe in customer satisfaction. it was not only about the money but they supported me even they know that i may not be coming back to their location as i am far away . i would like to give them more than five stars... Best Place ... will always try to come to your location when i am around. Thanks
a month ago
Very wonderful staff to deal with, very knowledgeable and very helpful. Special thanks to Martin, Krishan, Josh and Peter Benoit from the parts department who go out of their way to give impeccable service with a wonderful, friendly attitude!!! Great job, fellas!
7 months ago
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